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The New Rules of Brand Awareness in the AI Era

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In 2024, Sydney Sloan (CMO of G2, former CMO at Salesloft and Drata) noticed something strange. Traffic from search was down 10%. Then 20%. Then 25%.

At first, it looked like a blip. But then came the shift:
LLMs like Gemini started answering questions before users even clicked.

For a company like G2 that is built on ranking in search and capturing intent, this was an existential shift. Since then, it has also become one for most companies and is a common challenge we see.

Go-to-market teams need to rewrite the brand awareness playbook for a world where content marketing, SEO, and PPC all look very different. Here is Sydney’s framework for what no longer works and what to do instead.


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1. SEO and PPC are breaking (and most teams are still operating like it’s 2019)

“Content for the sake of content is dead. The rise of AI has changed the game – and not in the way most marketers hoped.”

Sydney saw it firsthand at G2 and Drata. Gemini answers started showing up at the top of search results. Click-through rates dropped by 25%. Even well-optimized SEO programs (like HubSpot’s) saw traffic fall by as much as 70%.

Why? Google’s UI has changed. Sponsored results are pushed below the fold. Organic results are buried. The “answer box” is the only thing that matters.

Writing content just to rank doesn’t work like it used to. Instead, start writing to serve personas and jobs to be done.

2. Enter AIO: AI Optimization > Search Optimization

“We used to write for keywords. Now we write for what the persona is trying to solve and how LLMs summarize it.”

Teams are now strategically feeding LLMs content that gets cited in answer boxes.

These are two tactics that are working:

  • Expert-driven listicles: Content written by or attributed to real operators is ranking more often in AI responses.
  • Jobs-to-be-done format: Structure content to match what the user is trying to solve, not what you’re trying to sell.

Tool recommendations to help with this from Sydney’s CMO AI Circle:

  • GrowthX.ai: LLM-aware content writing, focused on jobs-to-be-done.
  • Profound: Tracks brand visibility across LLMs and conversational AI.

3. Don’t sleep on PR. It’s back (and stronger than ever in LLMs)

“$1,400 for a Forbes contributor article might sound cringe, but it’s getting indexed and showing up in LLM answers.”

AI tools are biased toward high-authority domains. Fast Company, Forbes, and Reddit are showing up more in answer summaries (because OpenAI and Google inked content deals with those publishers).

Paid PR is no longer just for logos on your homepage. It’s how you show up in AI-powered search.

4. The rise of B2B influencers — and why you need one (or more) in your corner

Clay is a great example. They paid 50+ influencers to amplify their launch and backed it up with product. Influencers weren’t just pushing ads; they were part of the narrative.

Find creators who already have your buyer’s trust. Then partner with them before your launch.

5. Founder-led distribution still wins, but only if you commit

“Your brand is the company’s brand. People trust you more than they trust the logo.”

LinkedIn’s algorithm is noisier than ever. Sydney’s tactical tips for founder-led GTM:

  • Post 2x/week: Anything less and the algorithm ghosts you.
  • Comment within 15 minutes: Signals engagement and boosts reach.
  • Batch posts: Block 30 min and write 5–10 at once.
  • Schedule ahead: Use LinkedIn’s native scheduling tool.
  • Test long-form: LinkedIn still boosts posts on its own blogging platform.

6. YouTube and Reddit are the new GTM edge

“YouTube has more indexed content than the rest of the internet. And Reddit is eating Google’s lunch.”

With Google indexing YouTube videos for AI responses and Reddit signing licensing deals with Google, both platforms are becoming essential brand surfaces.

  • YouTube: Expect a resurgence as brands prioritize LLM visibility.
  • Reddit: Highly relevant, cost-effective retargeting. If you serve a technical audience, it’s a no-brainer.

These aren’t fringe channels anymore. They’re part of the new organic stack.

7. Personalization isn’t just segmentation, it’s showing up

“Be a secret shopper. Try to buy from your prospect. Then send a 1-minute Loom on what sucked.”

Sydney’s favorite outreach trick is old-school: try the product, find what’s broken, and send helpful feedback. It works because it’s real and builds trust.

Combine this with referral programs (e.g., $1,000 for a meeting or opp) and you unlock distribution that paid ads can’t match.

TL;DR – The New Brand Awareness Playbook

  • AIO is the new SEO. Clicks are down 25%+ due to LLMs. Write for jobs, not keywords.
  • PR is back. Forbes, Fast Company, and Reddit are now signal boosters for AI.
  • Invest in B2B influencers. Be intentional and engage early.
  • Founders need to get on LinkedIn. Or, whichever platform the audience lives on. Post twice a week, comment early, batch-create.
  • YouTube + Reddit are GTM gold. They’re being indexed and converting.
  • Hyper-personal outreach still wins. Act like a customer. Record what’s broken. That gets attention.

Questions to ask yourself / your team

Ask these questions:

  • Are we writing for search engines or problems our buyer actually has?
  • Do we know where our content ranks in Gemini or ChatGPT responses?
  • What’s one piece of founder content we can publish this week that adds value?
  • Could we redirect $5K of PPC spend into creator partnerships or strategic PR?
  • Are we tracking brand mentions across Reddit, YouTube, and LLMs?

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This newsletter was written and edited by Sophie Buonassisi, Max Altschuler, Paul Irving and the GTMnow team (not AI!).

The post The New Rules of Brand Awareness in the AI Era appeared first on GTMnow.