Is Carter’s Pampering Customers the Right Way?
Welcome back to PostFunnel’s 46th episode of the 7 CRM Commandment Series. Today, we get to Carter’s. So, how do you think the baby clothes giant scores and ranks against…
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A Letter to Greg Revelle: An Update on Kohl’s Basic CRM Tactics
Dear Mr. Greg Revelle, Chief Marketing Officer at Kohl’s, I’m writing to you because on September 23, 2020, we at PostFunnel – a publication dedicated to everything relationship marketing (O&O…
The Home Depot Getting their CRM Projects Done
Welcome back to PostFunnel’s 44th episode of the 7 CRM Commandment Series. Today, we get to The Home Depot – the largest home improvement retailer in the U.S. Let’s see…
Is There a Gap in Gap’s Current CRM Practices?
Welcome back to PostFunnel’s 43rd episode of the 7 CRM Commandment Series. Today, we get to Gap Inc. – the fashion retailer group that includes brands like Gap, Athleta, Old Navy, Banana Republic,…
A Letter to Sarah Brereton: An Update on Gymshark’s Basic CRM Tactics
Dear Sarah Brereton, Head of CRM at Gymshark, I’m writing to you because on August 8th, 2020, we at PostFunnel – a publication dedicated to everything relationship marketing (O&O by…
Morrisons: Treating Customer to Delightful CRM Practices
Welcome back to PostFunnel’s 42nd episode of the 7 CRM Commandment Series. Today, we get to Morrisons Supermarket – the fourth largest chain of supermarkets in the UK. So, how…
Babbel: Using the Right Words to Win Customers Over?
Welcome back to PostFunnel’s 41st episode of the 7 CRM Commandment Series. Today, we get to Babbel – the “language for life” comprehensive learning platform founded in 2007 in Germany. For the purpose of this…
A Letter to Marisa Thalberg: An Update on Lowe’s Basic CRM Tactics
If you are not Marisa Thalberg, then here’s a summary of what’s in this article: A follow up on PostFunnel’s CRM analysis taken on Lowe’s back in July 2020 Back…
Can Zara and Pull&Bear Pull Inditex’s CRM Practices Up the Ladder?
Welcome back to PostFunnel’s 40th (!!) episode of the LEGENDARY 7 CRM Commandment Series. Today, we get to Inditex – the Spanish multinational clothing retailer. Just like with N Brown…
A Letter to Alyssa Raine: An Update On Walgreen’s Basic CRM Tactics
If you are not Alyssa Raine, then here’s a summary of what’s in this article: A follow up on PostFunnel’s CRM analysis taken on Walgreens back in July 2020 Though…